You will find the answers to the questions most frequently put to Christ Electronic Systems here. Please select a topic:
What warranty periods are possible?
The standard warranty period is 12 months; this period can be extended to 24 or 36 months at an additional cost.
Is there a declaration of conformity for our products?
We will be happy to send it to you on request.
How long is the delivery time?
For standard devices, the delivery time is 20 working days after order receipt. For customer-specific OEM developments, it is 10–16 weeks after technical release.
Can devices be adapted to support arm systems?
Our standardised VESA mounts offer various adaptation options.
Is a solution with higher degree of protection possible?
Panel PCs can be upgraded to IP54 or IP65 protection using various optional solutions.
What are Christ's Linux default passwords?
The default login via SSH or on the debug console is for
i.MX6 devices user 'root' with the password 'root123'
x86 devices user 'root' and password 'root'.
For security reasons, it is recommended to change the default password when using the device for the first time.
What is Christ's default Windows password?
For x86 devices, the default user is "Christ" and the password is "Christ".
For security reasons, it is recommended to change the default password the first time you use the device.
Are there operation manuals available for XELO, SMART Monitor, Monitor and UPS?
We have created operating instructions for all device variants, which we are happy to make available to you. All operating instructions can be found on the Downloads page under the "Operating instructions" tab.
Which gloves are compatible with capacitive touch screens?
Our touch panels can be operated with a large number of different gloves. The test protocol, which lists all possible glove types, can be found on the Downloads page under the "Instructions" tab.
Where do I find the Download Tool CeLoad for Cevicon?
Where do I find the assembly instruction for the IP65 housing of Automation glass Panels?
The assembly instructions for the Touch-it Automation glass Panel can be found on the Downloads page under the "Instructions" tab.
Is there a configuration sheet for the button assignment of the Automation Hygienic?
The configuration sheet for the Automation Hygienic Touch Panel can be downloaded from the Download page under the "Configuration sheets" tab.
What are Windows EWF (Enhanced Write Filer) oder UWF (Unified Write Filter)?
How can an x86 Windows/Linux Image be backed up or restored?
The instructions for this can be found on the Downloads page under the "Instructions" tab. With this document you will receive detailed instructions on how to perform a backup or recovery. For this you need to prepare a USB stick.
Here you can find tutorial videos about the whole backup process:
Where can I find validated Windows drivers for AMD® GX-415GA?
Where can I find validated Windows drivers for Intel® Core™ i5 4th Generation?
Where can I find validated Windows drivers for Intel® Core™ i5 5th Generation?
Where can I find validated Windows drivers for Intel® Core™ Celeron / i3 / i5 / i7 7th Generation?
Where can I find validated Windows driver for devices with Intel® Core™ Celeron / i3 / i5 / i7 7th Generation? (Titanium Mainboard)
Where can I find validated Windows driver for devices with Intel® Celeron N3350? (Argon Mainboard)
Where can I find validated Windows driver for devices with Intel® Atom X7-E3950
Where can I find validated Windows driver for devices with Intel® Core™ i5 / i7 8th Generation?
Where can I find drivers for Windows Wi-Fi / Bluetooth ?
Intel AC 7260:
Where can I find drivers for Windows CAN
Why am I not getting a picture on my external monitor from the Christ device display port?
Some older external monitors have problems with the Christ PCs/HMI based on the CPU N3350, which are not DisplayPort 1.1 (also known as Dual-mode DisplayPort or DisplayPort++) compatible.
The solution for this older monitors is to plug in a DisplayPort to HDMI active adapter like Ednet 84517. It’s possible to order this active adapter directly from Christ with our Article Number PA10010163. Just write us an E-Mail to email@example.com.
How can I update a Touch-it CE with Linux?
With our CURT (Christ-Update-and-Recovery-Tool) you can easily update your system and upload your own images. You can find the instructions on the Download page under "Instructions".
You can also find the instructions for the migration of Yocto 2.7 Warrior and 3.1 Dunfell on the Download page under the tab "Instructions".
Where can I find the BSP or the Yocto Sources the Christ Systems?
You can find them on Github: https://github.com/software-celo/ces-bsp-platform
Who should I contact if I have questions about Linux systems?
For support questions, please send an email to firstname.lastname@example.org
How do I use WebConfig? What is the default password?
The default password is 'christ'. A detailed user manual can be found on the Download page under the tab "Instructions".
Where do I find the WebConfig image fitting with my hardware?
The WebConfig images can be found on the Downloads page under the "Images" tab.
If you need a WebConfig image for x86 devices, please contact our sales department directly.
If you have any questions, please contact our sales team under +49 8331 8371-124.
How can I update the Web Panel?
You can find the instructions on the Downloads page under the "Instructions" tab.
For a successful update we strongly recommend to perform a factory reset of the Web Panel. Please be aware that the settings you have made will be lost (network settings, passwords, ...). The procedure for the factory reset can also be found on the Downloads page under the "Operating Instructions" tab.
Please use a FAT32 formatted USB stick. Note: not all USB sticks are compatible with the USB boot function.
Supports the Web Panel Java applets?
Unfortunately, web HMIs based on Java applets are not supported.
Supports the Web Panel secured SSL connections?
Yes, you can conveniently manage your certificates via WebConfig or transfer them remotely.
My specified landing URL is not displayed by the Web Panel. What could be the problem?
Please check the following points:
- Can you use another device/browser on the same network to view the destination URL? If no, check the destination web server.
- Does your connection require a certificate (secured SSL connection)? If yes, you need to import the certificate to the Web Panel.
- Have you enabled the "VNC" option on the Web Panel? If yes, disable it, as this connection has a higher priority than the startup URL.
Are you looking for technical information or do you have questions about a product?
We would be happy to provide you with all the information you need. So that we can send you the optimal data, we would be happy to speak to you personally in advance.
Simply fill out the form with your contact details and one of our experts will contact you as soon as possible.